Friesen’s Heating & Air Conditioning
Effective Date:November 30th, 2024

Friesen’s Heating & Air Conditioning respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://friesenheating.ca.

By using our website, you consent to the practices described in this policy.

Information We Collect

When you visit our website or submit a form, we may collect the following information:

• Name
• Email address
• Phone number
• Property address
• Project details or service requests
• Technical information such as IP address, browser type, device type, and pages visited

We only collect personal information that you voluntarily provide through our contact forms or direct communication.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries
• Provide estimates and service information
• Schedule appointments
• Improve our website and marketing
• Deliver relevant advertising
• Measure advertising performance

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and improve our advertising effectiveness.

We may use:

• Google Ads
• Google Analytics
• Google Tag
• Enhanced Conversions

These tools allow us to understand how visitors interact with our website and help us deliver relevant advertisements.

When you submit a form, certain information such as email address or phone number may be securely hashed and transmitted to advertising platforms such as Google for the purpose of measuring ad performance and improving campaign accuracy. This process protects your personal data and does not expose it publicly.

You can disable cookies in your browser settings at any time.

Third Party Services

We may use trusted third party services to operate our website and advertising campaigns. These providers may process data on our behalf in accordance with their privacy policies.

These may include:

• Google
• Website hosting providers
• CRM and marketing automation platforms

We take reasonable steps to ensure these partners protect your information.

Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

If you are a resident of British Columbia or Canada, you have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent to marketing communications

To exercise these rights, contact us using the information below.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Friesen’s Heating & Air Conditioning
430 oakdowne road qualicum BC

Phone: 778-716-7814
Email: [email protected]

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

By submitting this form, you agree to our Privacy Policy and consent to being contacted regarding your inquiry.